DOMESTIC SHIPPING

• How can I track my order?

  Once your KOALA is shipped, you will receive an email with tracking information. NOTE: We ship all our KOALA orders from the US. Our shipping partner works with the US Postal Service, UPS, DHL, and FedEx. They automatically select the best carrier based on your address and your order size. Which...

• How long does shipping take within the U.S?

  U.S. orders will be shipped out within 24 hours of your order being received. From there, standard delivery is 3-7 business days.

• What mail carrier do you use for shipping within the US?

  Our shipping partner works with the US Postal Service and UPS. They automatically select the best carrier based on your address and your order size.