When you add Onward Protection to your order, you’re covered for:
- Lost packages – Never received your order? Covered.
- Stolen packages – Package marked as delivered but never showed? Covered.
- Damaged items – Arrived broken or unusable? Covered.
- Wrong item delivered – Got something different than what you ordered? Covered.
- Return to sender – Package got returned before it reached you? Covered.
- Defective products – Item not functioning as it should? Covered.
Please note: Orders with incorrect or incomplete shipping addresses entered at checkout are not eligible for Onward Protection. Due to our quick processing time, we are unable to change the shipping address once your order is placed.
Jul 29, 2025