PLACING AN ORDER

• Can I add a gift message to my order?

  Unfortunately, we do not offer that feature at this time, but we've had a lot of requests for this and we do hope to add this to our website soon.

• Can I split the shipping on an order of 2 or more items?

  No, we don't offer that feature. If you want to send KOALAS to 2 different addresses, you'd have to create 2 different orders.

• Do you offer military discounts?

  Absolutely! To thank you for your service, we've partnered with GovX to offer a discount on our store. Here's how you can take advantage of it: 1. Simply click on the GovX icon: During the checkout process, keep an eye out for the GovX icon. Give it a click, and it will apply the military discou...

• How do I enter my discount code?

  Applying a discount or promo code during checkout is quick and easy! Just follow these steps: 1. Proceed to the checkout page. 2. Enter your code accurately in the field that says "Gift card or Discount code" underneath the order summary. 3. Once you've entered the coupon code, click on the 'App...

• What payment types do you accept?

  We accept all major credit cards, PayPal, and Shop Pay (Shopify's native payment platform).