Phone Compatibility

  • Does the KOALA 2.0 affect phone functionality?

    Initially, ensure the KOALA is properly aligned around your phone. Some phones will have a camera placement that requires adjustment to where the harness sits. Also, the KOALA may go over one of your phone's side buttons, but they will still work just fine! The KOALA harness fits right around th...

  • Does the KOALA work with Google Pixel phones?

    Yes. The KOALA 2.0 is compatible with Google Pixel phones including Pixel 4 through Pixel 8 Pro. It works with or without a standard case. For the full Pixel compatibility list, visit hangtimegear.com/pages/phone-fit.

  • Does the KOALA work with iPhone?

    Yes. The KOALA 2.0 is fully compatible with all iPhone models from iPhone 6 through the latest iPhone 16 Pro Max. This includes standard, Plus, Pro, and Pro Max sizes. It works with or without a slim to medium case. For very thick cases, reach out and we'll confirm compatibility.

  • Does the KOALA work with Samsung Galaxy phones?

    Yes. The KOALA 2.0 is compatible with Samsung Galaxy S series (S8 through S24 Ultra), Galaxy Note series, and Galaxy A series phones. It fits with or without a standard case. For the full Samsung compatibility list, visit hangtimegear.com/pages/phone-fit.

  • My phone isn't on the compatibility list — will it still work?

    Probably yes. The KOALA 2.0 is designed to fit virtually all smartphones within standard size ranges. If your phone isn't listed, the best way to check is to measure your phone's width — if it's between 2.4" and 3.3" wide, it should fit. Still not sure? Email us at support@hangtimegear.com with ...

  • What phones are compatible with the KOALA?

    The KOALA 2.0 is compatible with virtually all modern smartphones. This includes all current iPhone models (iPhone 6 through iPhone 16 Pro Max), Samsung Galaxy S and Note series, Google Pixel, and most Android phones. For a full compatibility list with specific model details, visit our Phone Fit...

  • Will the KOALA 2.0 block the cameras on my phone?

    The KOALA stays clear of the cameras on most iPhone and Android smartphones. If there is minor camera interference, the harness can usually be adjusted to resolve the problem. A couple of notable exceptions are: iPhone 11 Pro - The KOALA does securely fit around the iPhone 11 Pro, but one of the...

  • Will the KOALA 2.0 cover the edges of my screen?

    The KOALA 2.0 was designed to be used during active sports where screen access is secondary to security. And the uses for a phone in this case are primarily photography and some texting. In short, most of our customers don't mind trading minor screen interference for the security of the KOALA 2.0...

  • Will the KOALA fit the iPhone 11?

    Yes! It works great with the iPhone 11.

  • Will the KOALA fit the iPhone 11 Pro?

    The KOALA will keep your iPhone 11 Pro safe, but one of the straps can cover the edge of the third camera lens.

  • Will the KOALA fit the iPhone 11 Pro Max?

    The KOALA fits well on the iPhone 11 Pro Max. With the smaller multi-lens smartphones, one of the straps on the KOALA harness can interfere a little with the camera but this is not a problem with the larger Pro Max.

  • Will the KOALA fit the iPhone 12?

    Yes! It works great with the iPhone 12. With the Pro models, one of the harness straps can interfere a little bit with the third camera lens.

  • Will the KOALA fit the iPhone 12 Mini?

    The KOALA will fit the iPhone 12 Mini loosely, but we can suggest that you use a bigger protective case to beef up the form factor just a little bit. This will help to stretch the KOALA a little bit more thereby letting it grip a little better but not as firmly as a full-size phone. I hope that h...

  • Will the KOALA fit the iPhone 12 Pro?

    The KOALA will keep your iPhone 12 Pro safe. But the harness is not a perfect fit as one of the straps covers the edge of the third camera lens (the telephoto lens). You can mitigate the problem by adjusting the harness when you want to use the zoom lens. I hope that helps!

  • Will the KOALA fit the iPhone 12 Pro Max?

    The KOALA fits well on the iPhone 12 Pro Max. With the smaller multi-lens smartphones, one of the straps on the KOALA harness can interfere a little with the camera but this is not a problem with the larger Pro Max.

  • Will the KOALA fit the Pixel 3?

    Yes! It works great with the Pixel 3, but may interfere a little with one of the flashes on the back phone.

  • Will the KOALA fit the Pixel 4?

    The KOALA fits well on the Pixel 4. With the smaller multi-lens smartphones, one of the straps on the KOALA harness can interfere a little with the camera but this is not a problem with the larger Pixel models.

  • Will the KOALA fit the Pixel 5?

    The KOALA fits well on the Pixel 5. With the smaller multi-lens smartphones, one of the straps on the KOALA harness can interfere a little with the camera but this is not a problem with the larger Pixel models.

  • Will the KOALA fit the Samsung 10S+?

    Sadly, the KOALA covers some of the lenses on smartphones that have their cameras located on a horizontal band on the back of the device.

  • Will the KOALA fit the Samsung S20?

    The KOALA fits well on the Samsung S20. With the smaller multi-lens smartphones, one of the straps on the KOALA harness can interfere a little with the camera but this is not a problem with the larger Samsung models.

  • Will the KOALA fit the Samsung S21?

    The KOALA fits well on the Samsung S21. With the smaller multi-lens smartphones, one of the straps on the KOALA harness can interfere a little with the camera but this is not a problem with the larger Samsung models.

  • Will the KOALA fit the Samsung S9?

    Sadly, the KOALA can interfere a little with smartphones having a large bank of cameras on the back, like the Note 9.