Product & Features

  • What is the KOALA 2.0 Super Grip Phone Harness?

    The KOALA 2.0 Super Grip Phone Harness is the smartphone leash for life on the go! Created to be a crucial piece of gear for epic adventures on the slope/crag/river/trail, as an indispensable assistant at the job site, and as a trusty sidekick for everyday activities, its simple, secure and compa...

  • How do I use the KOALA 2.0?

    Slide a corner of the KOALA harness over the corresponding corner on your phone to anchor it. Make sure the leash tab is oriented at the bottom of your phone. Next, stretch each corner to repeat the process over the remaining 3 corners until your KOALA is snugly holding your phone as shown in the...

  • How long should the KOALA 2.0 last?

    We've designed the KOALA to last a lifetime with the philosophy in mind that durable products make for happy customers and less SH*T in our landfills. But, if you ever have any trouble with your KOALA we've got you covered with our 100% Guarantee Warranty. If your KOALA breaks or stops working we...

  • How did you test the KOALA 2.0?

    With thousands of KOALAs currently on adventures with climbers, skiers, moms, magicians, city dwellers, photographers, hikers, sports junkies, and other explorers, the KOALA has been put through the mill after 2 years on the market. We take our reviews and customer feedback seriously which is why...

  • How grippy is the KOALA 2.0 harness?

    Pretty darn grippy! The KOALA was designed using a matte silicone that helps give it traction against your phone. The KOALA will still hold tight as long as at least three of the 4 loops stay over the corners of your device should any mishaps happen in your adventures. However, if you find a reb...

  • How strong is the KOALA 2.0 clamp?

    The KOALA clamp holds-on up to 50 lbs.

  • What is the KOALA 2.0 made out of?

    The KOALA 2.0 has 3 main components: The harness itself is made from heavy-duty silicone. The clamp is made from a polycarbonate plastic. The carabiner clip is made from aluminum and stainless steel.

  • Where should I attach my KOALA 2.0 for the most secure grip?

    Certain locations offer a better grip than others. The best spots we've found are: The edge of a sewn seam, like on your jeans pocket. The edge of a zipper, like on the pocket of ski jacket. Nylon straps, like on a backpack. On the other hand, some locations that aren't quite as secure are very ...

  • Why should I buy another piece of plastic gear?

    Utilizing plastics as part of the KOALA was a deep part of the design consideration prior to launching. Our research showed that creating a product that is meant to last a lifetime while preventing electronic devices from being disposed of due to breakage will help to balance our impact on the en...

  • Will the KOALA 2.0 damage my clothes/jacket/gear?

    The KOALA clamp is extremely grippy yet non-marring for most fabrics. It's designed to work with outdoor fabrics like Cordura™, denim, Gore-Tex™, fleece, cotton, etc. without leaving a mark. We've tested it on our own gear including packs, shell jackets, mid-weight liners (wool), PFDs, and more w...

  • Can I get replacement parts if I lose something?

    Yes! If you lose the clamp, carabiner, or any other component, contact us at support@hangtimegear.com and we'll sort you out. We keep replacement parts available for KOALA 2.0 owners.

  • Does the KOALA come in eco-friendly packaging?

    Yes. The KOALA 2.0 ships in recyclable eco-packaging. We made the switch as part of our commitment to reducing waste — the product is the same great KOALA, just with a smaller environmental footprint.

  • How much does the KOALA weigh?

    The KOALA 2.0 is extremely lightweight — it weighs just a few grams and you'll barely notice it's there. The tether and harness are made from silicone, keeping the total weight minimal even when your phone is attached.

  • Is the KOALA latex-free?

    Yes, the KOALA 2.0 is latex-free. The harness and tether are made from 100% silicone, making it safe for people with latex sensitivities or allergies.

  • What colors does the KOALA come in?

    The KOALA 2.0 is available in multiple colors. Current colorways are listed on the product page at hangtimegear.com. Colors may vary by availability — check the site for the most up-to-date options.

  • What is the tether length?

    The KOALA 2.0 tether is approximately 24 inches (60cm) long. This gives you enough reach to use your phone comfortably — pull it out, use it, and let it snap back — without the tether getting in the way during activity.

  • What sizes does the KOALA come in?

    The KOALA comes in one universal size that fits virtually all smartphones — from compact models to the largest Plus/Pro Max sizes. The silicone harness stretches to accommodate different phone widths and thicknesses, including phones with cases. Check our Phone Compatibility page for a full list...

  • Where is the KOALA made?

    The KOALA is designed in the USA and manufactured overseas. We work with trusted manufacturing partners to ensure quality and consistency across every unit.

  • Will the KOALA cover the edges of my screen?

    No. The KOALA harness wraps around the back and sides of your phone — it does not cover the screen. Your display stays fully visible and accessible at all times. The harness is designed to hold your phone securely without interfering with touchscreen use.

  • Will the KOALA fit over any phone case?

    The KOALA 2.0 is designed to fit over most standard phone cases. It works best with slim to medium-thickness cases. Very bulky or rugged cases (like OtterBox Defender) may affect fit — if you're unsure, check our Phone Compatibility page or reach out and we'll help you figure it out.